Responsive recruiter

THE OPPORTUNITY

If you’re looking for a part-time, flexible, and 100% remote opportunity - and you’re excited to join a talented team of fitness professionals - this position could be a great fit for you!

We are currently hiring Virtual Customer Service Assistants. Responsibilities to include:

Management Customer Service Support

Regular client interfacing (via phone)
Email management (checking/organizing communication with clients)
Calendar management (communication with management team during month for specific date-oriented tasks)

Operations Support

Creating/executing/maintaining standard operating procedures, workflows, and processes
Admin tasks associated with CRM software

KEY ATTRIBUTES

Confident, decisive, and experienced communicator with strong written and verbal skills that can use tact and diplomacy when interfacing with different personalities and situations
Professional and friendly demeanor
Communication with management team to ensure all tasks are met
Detail-oriented, but able to work efficiently with minimal errors
Ability to work in a fast-paced virtual environment, manage priorities/deadlines accordingly
Tech-savvy, eager, and quick to learn new technology
Independently seek to identify and resolve problems in a timely manner with minimal direction and maturity, being a creative and proactive problem-solver
Capable of performing duties with a high level of confidentiality and discretion while exhibiting integrity and trustworthiness with sensitive client information
Cope well with ambiguity and changes in direction as solutions are developed
Ambitious, engaging, and positive self-starter that is flexible, patient, and open-minded with a great attitude

QUALIFICATIONS

Bachelor's degree preferred
Experience working remotely preferred
Available to complete work, take video calls, etc. during business hours Monday - Friday
At least 10 hours/week of availability
Previous experience managing multiple clients, accounts, and projects preferred
Mac (preferred) or PC Computer (including webcam) and the most recent version of MS Office installed (all programs; PowerPoint, Word, Excel, and Outlook)
A fast and reliable internet connection
Smartphone with email capabilities and the ability to download various apps
Preference to candidates proficient in common online programs/software used by small business owners.

***We are currently not accepting candidates who have full-time jobs or are enrolled in school full-time

ADDITIONAL INFORMATION

Employee position
Remote position

Flexible work from home options available.

Compensation: $12.00 - $15.00 per hour

Founded in 2003, Snap Fitness is a fast-growing, world-wide provider of compact, state-of-the-art 24/7 fitness centers. Snap is a fast, convenient, and affordable workout alternative to over-sized, over-priced, and over-crowded health clubs. We feature 24/7 access to cardio and strength-training equipment that truly sets industry standards. With progressive, member-friendly policies that include the elimination of contracts, an ability to freeze memberships for up to three months annually, and the freedom to use any Snap Fitness club in North America, our club represents one of the best high-growth employment choices for today's fitness-oriented job seeker.

Ready to join the supportive Snap Fitness team? We are always posting new job opportunities at our clubs across the country. As a Snap Fitness team member, you’ll make a difference in people's lives every day. If you want a job where you can inspire others and help them achieve their health and fitness goals, you've come to the right place.

We're looking for outgoing, passionate leaders to join our team!

(if you already have a resume on Indeed)