Snap Fitness 24/7 of Hudson & Roberts, WI is seeking an energetic, goal oriented Sales/Custome Service team member to be our main point person between our two health clubs. The right candidate will be professional, have high integrity, detail oriented and is looking for a career, not just a job.

Core Values

We Own Our Success
- We utilize available resources and take accountability for our actions (we follow the instructions and don’t abdicate responsibility).
We Are Willing and Relentless
- We adopt a growth mindset and face challenges head-on (we don’t avoid our weaknesses or fear failure)
We Respect the Process
- We check the ego and embrace change (we are coachable and don’t expect instant gratification)
We Inspire Others
- We show up with passion and enthusiasm to celebrate every win (we show empathy and stay connected)

What You’ll Own

Handle inbound and outbound Customer Service and Sales communications to sell and maintain memberships, nutrition and personal training programming.
Answering/ returning phone calls and emails from customers and prospects.
Help create consistent customer experience in the club by keeping it clean and attending to/being engaged with member needs while there.
Greeting Clients: working at the front desk, you will be greeting, checking in, scheduling, and overall assisting our clients, trainers and owner with their needs.
Client and trainer scheduling, Customer service tasks, (order entry, phone calls, e-mails) Work on special projects, execute marketing as required (e-mail, postcards, etc.)

Outcomes You’ll Produce

New Revenue
Pipeline Management
Self Generated Leads
Lead Conversion
Trial Conversion

What You’ve Got to Have

Commute & Transportation - must live in/near (or be willing to relocate to) Hudson or Roberts, WI and have reliable transportation to-and-from work. Punctuality is critical.
Schedule Flexibility - on-boarding for this position will require several hours of shadowing staff at different days and times throughout the week. Once officially hired, a more consistent schedule will be enforced, but all team members must remain flexible in their ability to attend meetings, pick-up training sessions, and cover shifts.
Great In Person and Phone Personality/Etiquette
Ability to multi task without stress, calm under pressure
Great follow through in detail with tasks and responsibilities
Able to work in Hudson and Roberts, WI clubs
Ability to work afternoon and early evenings is needed for some of the hours during and after onboarding

What’s at Your Core

Charismatic & Enthusiastic - Exercises a compelling charm and banter that inspires others. Exhibits passion and excitement for the work we do. Has a can-do attitude.
Empathetic & Persuasive - Able to understand what someone is feeling, connect with them on their level, and convince them to pursue a suggested course of action.
High Standards - Expects personal and team performance to be nothing short of the best.
Adaptability - Adjusts quickly and copes effectively to changing priorities and conditions. Willing and ready to pivot and move where best serves the purpose and growth of the company.
Coachability - Often solicits feedback and reacts calmly to criticism or negative feedback. Works on noted areas of improvement and makes noticeable changes or corrections.
Communication - Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication.
Teamwork - Reaches out to peers and cooperates with supervisors to establish an overall collaborative working relationship.

What You’ll Get

This position starts at approximately 15-20 hours and has the potential to build up to +30hrs/week. Additional perks include:

Competitive salary as position scales
Multi-location career opportunities (trainers, managers, and owner/operators)
Be part of an All-Star team with a clear mission, purpose, and core values

Founded in 2003, Snap Fitness is a fast-growing, world-wide provider of compact, state-of-the-art 24/7 fitness centers. Snap is a fast, convenient, and affordable workout alternative to over-sized, over-priced, and over-crowded health clubs. We feature 24/7 access to cardio and strength-training equipment that truly sets industry standards. With progressive, member-friendly policies that include the elimination of contracts, an ability to freeze memberships for up to three months annually, and the freedom to use any Snap Fitness club in North America, our club represents one of the best high-growth employment choices for today's fitness-oriented job seeker.

Ready to join the supportive Snap Fitness team? We are always posting new job opportunities at our clubs across the country. As a Snap Fitness team member, you’ll make a difference in people's lives every day. If you want a job where you can inspire others and help them achieve their health and fitness goals, you've come to the right place.

We're looking for outgoing, passionate leaders to join our team!

(if you already have a resume on Indeed)